14 April 2017

On-center activities

Prevention, monitoring and remote intervention for any need.

We use all available technology to prevent, monitor, and to intervene remotely, by quickly solving complex problems.

Our C.R.M. Integrates contact-center, ticket management, logistics and help-desk services, is flexible and easy to integrate with customers’ systems.

Help Desk provides technical support service of first level dedicated to the banking branches (branch, offices/business park, agents) located in Italy to support users in managing and troubleshooting critical hardware and software issues on Personal Computer, Printers, and peripheral devices.

Our structure is made up of well trained staff, the service coverage is flexible and can be tailored to meet customers’ multiple needs.