Customized installation, configuration, testing and service activities.
We constantly coordinate with our Customers and Partners to ensure accurate and effective service. We apply strict controls on the levels of service delivered, which allows us to always give you right, quick and accurate answers.
We constantly update our technical staff, making them able to successfully deal with a wide range of equipment and applications.
We install and assist the following product families, with particular attention to the configuration, testing and especially user training:
Prevention, monitoring and remote intervention for any need.
We use all available technology to prevent, monitor, and to intervene remotely, by quickly solving complex problems.
Our C.R.M. Integrates contact-center, ticket management, logistics and help-desk services, is flexible and easy to integrate with customers’ systems.
Help Desk provides technical support service of first level dedicated to the banking branches (branch, offices/business park, agents) located in Italy to support users in managing and troubleshooting critical hardware and software issues on Personal Computer, Printers, and peripheral devices.
Our structure is made up of well trained staff, the service coverage is flexible and can be tailored to meet customers’ multiple needs.
The logistic management of peripheral warehouses, born as a need, is now an opportunity.
The Central Operational Structure manages stocks, supplies and spare parts , both for internal use and on behalf of our Customers.
As with all other types of activity, we adopt robust and effective management and control systems, always focusing on computerization and automation of procedures.
The management by record id of moving equipment allows us to know at any time in which warehouse or at what customer there is a certain equipment.
On-site payment service terminals are CSC Italia’s core business, POS is the product on which our technicians have a decades-long experience.
CSC Italia is a service provider for all major banking services centers.
Special installations, new technologies, and innovative applications are dealt by a team of high-level professionals.
End customers are located all over the country and are always managed with the utmost professionalism, whether it be large retail outlets or small retailers.